Privacy Policy

Thinkless AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us via SMS text messaging.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and other information you voluntarily provide when creating an account or using our services.
• Usage Data: Information about how you access and use our services, including IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
• Device Information: Information about the device you use to access our services, including device type, operating system, and unique device identifiers.
• Communication Data: Records of communications with us, including SMS messages, emails, and support inquiries.
• Analysis Data: The questions and inputs you provide for innovation analyses, and the resulting reports and solutions generated.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete your innovation analyses
• Send you service-related communications, including analysis results and account notifications
• Send marketing and promotional communications via SMS, email, or other channels (with your consent)
• Respond to your inquiries and provide customer support
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform, including cloud hosting, analytics, AI processing, and SMS messaging services (such as Twilio).
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Protection of Rights: We may share information to enforce our terms, protect our rights, privacy, safety, or property, or that of our users and the public.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure data transmission (SSL/TLS), and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. Analysis session data may be automatically deleted after 24 hours unless saved to your account.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Opt out of marketing communications at any time (see SMS Terms below for text message opt-out).
• Portability: Request a portable copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at the information provided in the Contact section below.

7. Cookies and Tracking Technologies

We may use cookies, local storage, and similar technologies to enhance your experience, analyze usage, and remember your preferences. You can control cookies through your browser settings, though disabling them may limit certain features of our services.

8. Third-Party Links

Our services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the revised policy.

SMS & Text Messaging Terms

The following terms apply to our SMS text messaging program operated by Thinkless AI.

Message Frequency

Message frequency varies. You may receive up to 10 messages per month, though frequency may increase during promotional periods or based on your account activity. We will not send messages excessively and will respect your communication preferences.

Message and Data Rates

Message and data rates may apply. Your mobile carrier's standard messaging and data rates will apply to any text messages you send or receive. Please contact your wireless carrier for details about your specific messaging plan. Thinkless AI is not responsible for any charges incurred from your carrier.

How to Opt Out

You can opt out of receiving text messages from Thinkless AI at any time by using any of the following methods:

• Reply STOP: Text STOP to any message you receive from us.
• Reply UNSUBSCRIBE: Text UNSUBSCRIBE to any message you receive from us.
• Contact Us: Email us at support@thinkless.ai with a request to opt out of SMS messages.

After opting out, you will receive one final confirmation message confirming your unsubscription. You will no longer receive marketing text messages from us unless you re-subscribe. Opting out of text messages does not affect other communication channels (such as email) or your ability to use our services.

How to Get Help

For help or support regarding our text messaging program, you may:

• Reply HELP to any message you receive from us for instructions.
• Email us at support@thinkless.ai.

Supported Carriers

Our SMS program is supported on all major U.S. mobile carriers, including but not limited to AT&T, T-Mobile, Verizon, Sprint, and their affiliated carriers. Carriers are not liable for delayed or undelivered messages.

Phone Number Privacy

We will not sell, rent, or share your phone number or SMS opt-in data with any third parties for their marketing purposes. Phone numbers collected for our SMS program are used solely for the purposes described in these terms. We may share your phone number with our SMS service provider (Twilio) solely for the purpose of delivering text messages on our behalf.

Compatibility

Our text messages are compatible with most modern mobile devices capable of receiving SMS and MMS messages. Not all mobile devices or carriers may be compatible with all features of our messaging program.

Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Thinkless AI website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using Thinkless AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and our SMS & Text Messaging Terms. If you do not agree to these terms, you must not use our services.

2. Description of Services

Thinkless AI provides an AI-powered innovation intelligence platform that analyzes your questions and challenges against a database of patents, solutions, and methodologies to deliver actionable breakthrough solutions. Our services include, but are not limited to:

• Innovation Intelligence analysis and reporting
• Solutions briefs and implementation roadmaps
• Report generation and sharing capabilities
• SMS/text message notifications and updates

3. User Accounts

You may need to create an account to access certain features of our services. You are responsible for:

• Providing accurate and complete registration information
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

4. Acceptable Use

You agree not to use our services to:

• Violate any applicable law, regulation, or third-party rights
• Submit false, misleading, or fraudulent information
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the operation of our services
• Reverse engineer, decompile, or disassemble any aspect of our platform
• Use automated systems (bots, scrapers, etc.) to access our services without written permission
• Upload or transmit viruses, malware, or other harmful code

5. Intellectual Property

All content, features, and functionality of Thinkless AI - including but not limited to text, graphics, logos, icons, software, and the Innovation Intelligence™ methodology - are owned by Thinkless AI and are protected by copyright, trademark, and other intellectual property laws.

Reports and analysis results generated for you through our services are provided for your use. You retain any intellectual property rights you hold in the input you provide. However, you grant us a limited license to process your inputs for the purpose of delivering our services.

6. Disclaimers

Our services are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. We do not guarantee that:

• The services will be uninterrupted, timely, secure, or error-free
• The results obtained from the services will be accurate, reliable, or complete
• Any solutions, patents, or recommendations provided will be suitable for your specific application

The innovation analyses, solutions briefs, and recommendations generated by Thinkless AI are intended as informational tools and starting points for further research. They should not be relied upon as professional engineering, legal, or business advice. You are solely responsible for evaluating and implementing any solutions or strategies.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Thinkless AI and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, goodwill, or other intangible losses, resulting from:

• Your use or inability to use our services
• Any unauthorized access to or alteration of your data
• Any content or conduct of any third party on the services
• Any decisions made or actions taken based on our analyses or recommendations

8. Indemnification

You agree to indemnify, defend, and hold harmless Thinkless AI and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your use of our services, your violation of these Terms, or your violation of any rights of another party.

9. Termination

We may suspend or terminate your access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be resolved through binding arbitration or in the courts of competent jurisdiction.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Your continued use of our services after changes constitutes your acceptance of the new Terms.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.

13. Entire Agreement

These Terms, together with our Privacy Policy and SMS & Text Messaging Terms, constitute the entire agreement between you and Thinkless AI regarding the use of our services and supersede all prior agreements and understandings.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, our SMS messaging program, or these Terms of Service, please contact us: